Back Bay Travel is committed to providing our
corporate clients high quality, cost-effective travel management
programs. Our exceptional people, quality programs, customer-focused
technology and cost-savings systems provide total, comprehensive
travel services for our clients.
Our most recent investment in technology has been a new automated
quality control program, Cornerstone. It is an all-in-one productivity,
trip enhancement, and reporting tool for managing the pre and
post reservation process. The system adds significant value to
our services by automating waitlist clearance, preferred seat
assignments and class of service upgrades. It ensures travel policy
enforcement through fare auditing and contract compliance. Also,
Cornerstone has the ability to audit unflown E-tickets. We can
now produce a report that will show you exactly how much money
is tied up in unused E-tickets. From this report we can refund
or use the value toward future travel. We care about you, and
your ability to save travel dollars.
This technology would be worthless without our dynamic staff.
Our staff will utilize every tool and technique to make your trip
hassle-free and cost-efficient. Technology and People, working
together to help control your travel dollars spent.
We are continually developing new tools to help meet our goal:
to serve as our customers' partner in travel management and assist
you in developing and implementing an effective travel cost control
program. We would welcome the opportunity to discuss your corporate
travel needs.